Marketing Automation is NOT a Marketing System

Automation is only a tool. You may use it to drive traffic to your site, but will automation deliver engaging content for the context of your message and your call to action.

Automation will not because there is no human component involved.

How will customers know whom to contact for help or questions if all they get is automation?

Think call tree when you call a business, and then you are pushing this button or that button for some option, what about talking with a human that can handle your question or problem.

No one likes call trees, most people want to talk to someone in their language that they can understand to resolve the issue the customer has.

A Marketing System has many Components

From one dictionary, defines “System” as, an ordered manner; orderliness by virtue of being methodical and well organized.

What are the Components of a Marketing System?

  • Building relationships
  • Multi-channel approach, (Web Presence, Social Media, Mobile, etc.)
  • A Website
  • A blog
  • Single point of contact information
  • Authentic
  • Open
  • Availability
  • Clear message
  • Online and Offline
  • Networking
  • Reputation
  • Brand building
  • Brand recognition
  • Domain name
  • Use only true SEO; not just keywords or keyword phrases; (On page SEO, honest backlinks, etc.)

The most important part of a marketing system is the marketing strategy. So what is a strategy? A strategy is the plan of action chosen to implement the system components into a whole.

Automation cannot help you here, this is a job for humans, and where a business can explain why someone should hire them for a specific project, or ongoing work.

Someone needs to establish a strategy for the marketing components because without it, businesses are not marketing effectively.

Author

Robert Medak

Freelance Writer, Blogger, Editor, Proofreader, and Reviewer learning Marketing

Follow the author: http://xeeme.com/RobertMedak

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